This is a different kind of textbook. Organizational Behavior: Real Research for Public and Nonprofit Managers addresses the practical problems managers face in doing their day-to-day organizational work in a variety of public and nonprofit organizations. It looks to systematic research on organizations, seeking to discover which actions and practices actually do and do not work. Unlike other textbooks, Organizational Behavior: Real Research for Public and Nonprofit Managers actually translates this scholarly research for those managers seeking to understand and successfully manage their public or nonprofit organization and provides useful guidance, cases, and tools for making sense of working in the public service.“Managing public service organizations is hard work. Beset by multiple missions, changing political priorities, the gravitational pull of discrete performance measures, and, oh yes, complications due to human behavior and group dynamics, MPA students must learn how to harness organizational behavior and make it work for mission-accomplishment, not against it. This book is designed to do exactly that. It marries two subjects—management and organizational behavior—to provide a great textbook for students learning how to lead public service organizations.” (Mary E. Guy, University of Colorado Denver)